Just imagine: You CAN Solve Your Most Challenging and Frustrating Wireless Account Issues,  in just 8 weeks with me! 

(Yes!) I'll personally coach you through how to
 get ALL of your account issues fixed  and how
to keep it that way,  step by step  !


You’re invited to join me for 8 weeks as we go through my exclusive 7 Step Wireless Account Management System.

Here are just a few things we will cover during this Wireless Boot Camp:

1. We’ll lay out your current in house system.
We’ll take a look at everyone in your wireless communications lifecycle process and nail down and better define each of their respective roles and then we'll develop an account management strategy for them.
You’ll learn:
1. What it is we need to do to get your account back to zero
2. How we need to do it (what we can automate vs. what needs to be done manually)
3. Who needs to do what
4. Delegation, Outsourcing and Third Party Solutions
5. Ongoing Maintenance

2.  We’ll explore and learn about the many different Wireless Managed Services and Telecomm Expense Management (TEM) Software Solutions and determine if you need it.
Seems these days, everyone from Wireline companies to Telecomm Expense Software companies are offering a Telecomm Expense Management or Wireless Managed Services Solution. Some are web-based and others are a complete suite that you host in house.

  • Do you need this solution?
  • Which package or program do you need or should you consider?
  • What qualifications should you vendor have?
  • How much will it cost you?
  • How will it impact your relationship with the carrier?
  • Should you have the TEM provider host it or should you host it yourself.
  • What are the types of software and hardware you will need? Before you go out and spend 25k, 50k, 100k or more on an off the shelf solution, you have to understand the implications of using such a software and the in house resources that you will need to commit to the project.

3. We’ll teach you how you can cut down on your BlackBerry and Palm Helpdesk Time.
We’ll bring out our secret weapons, a 6 year Veteran IT Helpdesk Administrator—specific to wireless (extremely well-versed on both Palm and BlackBerry Management) and another Special Guest to be announced prior to the call.  We’ll discuss Techniques for Management of Blackberry, Palm and Other PDA’s.  We’ll cover tons of wireless troubleshooting shortcuts and timesavers?

Hmm…So What Else Will I Learn?

During the eight Wireless Boot Camp sessions —more than 12 hours of instruction and coaching— I’ll guide you step-by-step, showing you everything you need to do to save a tremendous amount of time and money on your wireless account management.  You’ll learn about all my time saving tools, lingo and how I leverage my relationships and resources.

The Wireless Boot Camp focuses on seven major areas:

  • Expectations and Resources (Who Can Do What)
  • Handling General Administrative and Day to Day Tasks
  • Understanding Rate Plans and Billing
  • Inventory/Hardware Management and Support
  • International Roaming and Services
  • BlackBerry/Palm/PDA IT Administration and Wireless Security
  • Emergency Preparedness and Compliance

Each session will be individually recorded and you will also receive:

  • A complimentary CD of each call
  • A workbook
  • Templates, monthly, quarterly and annual checklists
  • A list of resources and references
  • A private online networking area where you can chat with other participants about their problems and challenges and how they solved them

At the end of the eight week Boot Camp, you will:

  1. Be confident the next time you have to deal with any wireless related issue
  2. Have a professionally designed wireless strategy in place
  3. Have a short and long term action plan in place to keep your accounts in order
  4. Know several free and low-cost strategies to effectively manage your account
  5. Learn great techniques for dealing with customer care even if you aren't extremely technical or versed in wireless lingo
  6. Understand how to resolve end user issues in lightning speed
  7. Know who to call for what!
  8. Learn many innovative bill saving tricks
  9. Learn how to simplify and automate many of the tasks that you currently do manually
  10. Have emptied your drawer of all those old phones and old accessories
  11. Developed a network with others who share your same problems
  12. Learn how to never spend weeks resolving a customer care issue
  13. Have a record of every call….for future reference to add to your wireless knowledge library and to share with other account managers that succeed you.
  14. Receive ongoing unlimited email support for 60 days and special coaching call in days

…and much much more.

So Are You a Good Fit For the Wireless Boot Camp?

Because I'm going to be spending 8 weeks with you, I'm going to insist you meet a few requirements... You should be a good fit for the Wireless Boot Camp if you...

• Are frustrated with the state of your wireless accounts and you are committed to getting them organized
• Want personal access to a real-life and extremely knowledgeable 14 year wireless veteran who can explain things clearly, will get you focused, has patience, and is fun to work with
• Are ready to do whatever it takes to take back your tens or hundreds of thousands of dollars in lost revenue from overcalls and mismanaged accounts
• Are ready to THINK Innovative and take the necessary actions to tremendously benefit your organization
• Work in an organization that has multiple accounts with multiple vendors and spends in excess of $15k on your monthly service for primarily Blackberry or Palm Devices and does not currently have any kind of in-house wireless managed services system or software solution in place.

I’m Interested! Is There Anything Else I Need to Know?

Due to the varying nature and sizes of accounts, the varying resources in house allocated to the management of wireless accounts and the amount of personal attention and resourced needed to commit, the Wireless Boot Camp is limited to only 13 *Lucky* companies. We reserve slots well in advance of the actual camp so that we can do an analysis of each account prior to the start of the camp and make sure everyone is at a similar starting point. We want all participants to feel comfortable with the speed of the class and have a thorough understanding of what we are covering.

Your eight week Wireless Boot Camp investment is only $1995….WOW! That is less than $250 per session.  This is an AMAZING deal considering my daily consulting rates *start* at $5,000. Additionally, the co-creator of the Wireless Boot Camp, Stephen, who will also be co-moderating each session is a 17 year wireless veteran. If investing this kind of money for DIRECT ACCESS to not 1 but 2 real-life seasoned wireless veterans seems like a lot of money to you, consider the hundreds of hours of time and lost revenue you will continue to WASTE each month trying to figure everything out on your own.

Only 13 slots available – You MUST act quickly.

Our  Next  Wireless Boot Camp will start: *Tuesday, January 15, 2008*

IMPORTANT:  This is the only Wireless Boot Camp I will be conducting in 2007 . The 13 slots per camp are first come, first served, by approval only. So you must act FAST.

Shonika, Your Wireless Boot Camp is Just What My Company Needs….SO SIGN ME UP!

I understand that with my $1995 investment I’ll receive:

  • 8 weekly 1.5 hour teleseminars: With personal guidance and support by Shonika and her colleague and co-creator  of the Wireless Boot Camp, Stephen, along with other industry thought leaders to be announced
  • A workbook, templates and checklists to effectively manage my accounts all year around
  • Special coaching call in days following the 8 week session
  • 60 days of unlimited email support following the 8 week session
  • Private online forum. Network and build exclusive relationships with account administrators just like you. Keep the ideas and support going in-between and beyond the Boot Camp sessions!
  • Audio Download and Complimentary CD of Previous Classes: If you have to miss a class or just want to review what you learned, you'll be able to

Shonika’s 100% Full Year Money Back Guarantee!

I stand behind all my workshops and products. With the "Wireless Boot Camp” ™ 8-Week Tele-Bootcamp" and any other Moxie Mobile Maven product, I offer a 100% money-back guarantee for ONE FULL YEAR!

But there's an important condition. The "Wireless Boot Camp™ 8-Week Tele-Bootcamp" is just that, a boot camp. Action is required on your part. Your commitment to taking positive, hands-on action to being open about the state of your accounts so that we can get them in order is a necessity. You need to attend the sessions, utilize the checklist and complete the tasks that are assigned with every session.

 

I look forward to the opportunity to possibly work with you personally this year.

To Your Best Year Ever,

Shonika Proctor
“The Moxie Mobile Maven”



Group Interactive, Inc.
Washington, DC 20009
gicares@groupinteractive.net
Toll Free: 1-877-634-4114
Washington, DC: 202-986-1002
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